Ultimate Kitchens & Bathrooms have recently done a renovation for us – two bathrooms, kitchen, pantry, laundry, walk-in robe , and demolishing some walls. It was a big decision for us to renovate, and as first time renovators, we were nervous after all the horror stories we heard from friends about what can go wrong. We spoke to a number of different builders at the start. The Ultimate Kitchens & Bathrooms’ designer distinguished himself during this time with his patient and professional approach, and this proved to be consistent with their approach to the entire renovation. We could not recommend the designer and the project manager more highly – communication was excellent, any issues were solved quickly and efficiently, every member of their large team was a pleasure to have onsite and knew exactly what they were doing. This was especially important as we lived (with two small children!) in the house through the work. There were no hidden costs, everything was itemised and up front and any changes with a cost impact were clearly agreed before implementation – in short, no nasty surprises, which was our biggest concern. Where timing was an issue, again it was communicated to us up front. The project manager was fantastic – despite us being one of many of the jobs he was overseeing, he was always available and professional, even when we were painfully changing our mind on paint choices late at night!! The renovation itself looks fantastic and we absolutely love it! We have had so many complements from friends on the result. If we were doing another reno, we would go straight to Ultimate Kitchens & Bathrooms again.